Limited Lifetime Warranty
Most McKlein products are protected. They will cover the damage to your item caused by a defect in the workmanship or quality of the materials. They hold the right to either repair or replace the item. The McKlein warranty does not cover harm resulting from abuse, neglect, improper handling or common carrier damage. Ordinary wear and tear is not covered under this warranty. Moving parts such as wheels, handles and mechanical parts are covered under our one year warranty.
Limited One Year Warranty
McKlein's P, C and L series and attache cases are protected. Coverage includes moving parts such as wheels, handles and mechanical parts. Damage related to defective material or poor workmanship, exclusive of wear and tear, is also covered. They hold the right to either repair or replace the product. The McKlein warranty does not include harm resulting from abuse, neglect or improper handling by common carrier services.
Any questions please email customer service at: customerservice@mckleincompany.com
Or feel free to call them at : 1-773-235-0600